Get in Touch With Our Team

Whether you have a question about a listing, need help with verification, or want to explore advertising we're here to help.

Phone & WhatsApp

+254 758 184 656

Email Us

support@verifiedbizexchange.com

Office

Karatina, Nyeri, Kenya

Send Us a Message

We Read Every Message

Fill in the form below and a member of our team will respond within one business day. For urgent matters, WhatsApp us directly.

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WhatsApp Support

Fastest response

Chat directly with our support team on WhatsApp. Typical response time is under 2 hours on business days.

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Email Support

Within 1 business day

For detailed questions, document submissions, or formal complaints, reach us by email.

support@verifiedbizexchange.com

Visit Our Office

By appointment only

Rhino House Building, Karatina, Nyeri. Book an appointment via WhatsApp before visiting.

Get Directions

Support Hours

Monday – Friday 8:00 AM – 6:00 PM

Saturday 9:00 AM – 1:00 PM

Sunday Closed

Public Holidays Closed

Quick Answers

How do I list my business?

Complete seller verification first, then choose a promotion package. Start here →

How long does verification take?

Typically 3–5 business days after your documents and payment are received.

Do you charge commission on sales?

No. VBE charges zero commission. You pay only the one-time promotion fee. See pricing →

Can I advertise on VBE?

Yes. We offer banner and sponsored listing placements. Email us for our media kit.

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